Meet the team.
Meet The Team
Alex L, Director
Data Analysis and BI Consultant
Since the age of 16, Alex has lived and breathed the automotive industry. Starting as an apprentice mechanic in his family business he now holds the position of Managing Director after helping grow the company to 7 locations and 65+ staff.
Alex has a particular interest in reporting, data and business intelligence, specialising in Power BI concepts and creations.
Dawn B, Director
Head of Implementation
Dawn has over 15 years’ experience within the automotive industry in many roles. Working for a prestigious manufacturer for many years she gained knowledge and became experienced in customer service, automotive repair, customer satisfaction/retention and warranty issues. She is also a strong sales professional.
Since then Dawn has become an experienced branch manager within a multi-location garage ensuring all key KPI’s were met, her branch was profitable and was ran as efficiently as possible.
Dawn’s main role now is software implementation and business consultancy. With a demonstrated history of working in the automotive industry, she is able to advise on almost all aspects of running a successful autocentre.
Alex G, Director
Alex is the finance specialist at GH Launch.
Alex graduated in Accountancy at the University of Hull in 2007. Following this he undertook a graduate trainee scheme in an accountancy practice where he worked for over 10 years with a range of clients in different sectors before moving into industry where he is now a Finance Director of a multi branch autocentre.
Not surprisingly, Alex has a keen eye on the numbers, and how these can be interpreted to both monitor your past performance and to enable business decision making for the future.
Business Development Manager
Elliot has gained invaluable experience since the ages of 18 building relationships with new clients and maintaining relationships with business clients helping them transition to new improved ways of working, and working closely with them to help embed these changes.
Elliot has a essential role in looking after new and current garage owners from their initial contact with our organization, helping them throughout their journey in becoming fully fledged GarageHive users.
Leigh has been involved in the Software industry since the age of 18, starting out as an apprentice and has worked her way into leadership roles.
With qualifications in Business, IT & Communications, this gives her the ability to look at situations from multiple angles to get the best solution.
Leigh enjoys helping customers and getting to the bottom of a good head scratcher.
Head of Accounts
Natalie graduated with a first class Business Management and Marketing degree from Nottingham Trent University in 2015. Since then she has gained experience in various roles in different management, marketing and accounts settings.
In order to build on her knowledge further, she completed her AAT qualifications in Bookkeeping and Accountancy becoming an AATQB Bookkeeper in 2019. Over her time within the industry she has gained a wealth of experience in a multi branch autocentre setting.
Head of Support
Before coming to GH Launch, Rhys ran a successful garage business for 9 years, employing 6 members of staff and he has a strong background in mechanical engineering and problem solving. He now holds a pivotal role in both software support and implementation with a keen interest in system analysis and development.
Rhys is a valuable addition to the team, allowing GH Launch to continue to be both reactive and forward-thinking when developing solutions to any situations.
Head of Training
Tom has a wealth of management and training experience within the motor industry. He has spent over 12 years working for a well known national autocentre and parts supplier within both on-site and head office capacities.
Tom has also gained experience working for the UK's largest apprenticeship provider working alongside key corporate clients to achieve training and coaching needs.
Tom heads up our onsite and remote training and is key to the relationship with customers both before and once a garage is live
Ryan is a Marketing and Data Specialist at GH Launch.
He came to GH Launch with a vast amount of digital marketing and sales experience from a wide variety of industries.
He enjoys learning and is always on the lookout to find out more about the next social trend or SEO algorithm update.
Ryan is a self-proclaimed data nerd. You’ll often find him diving into a report to create his latest campaign!
Katie has been working within the automotive industry for nearly 3 years now and has been working in an accounts setting since she started.
She has experience bookkeeping for a large multi-location autocentre business, and has recently taken her AAT Level 2 and 3 in Bookkeeping qualifications.
Service and Accounts Speciaist
Rhea has worked in the automotive industry since she was 16 years old, and now holds nearly 10 years’ experience in various roles.
She started her career in her family’s autocentre in an accounts setting where she spent a total of 4 years and then earned a promotion to manager of her own autocentre branch.
Rhea successfully established the new branch before moving into her new role as a service and accounts specialist.